Support
We usually reply within a day or two.
Something not identifying right, a price that looks off, or a feature you wish existed? Email us — real humans read these:
fealthon@gmail.com
Before you write
- Wrong match? Tap "Change" on the result screen to pick the right game — corrections save to your collection automatically.
- Value looks off? Check the condition (Loose / Complete / New) and market (US / EU / JP) — they change the estimate a lot.
- Subscription issues? Purchases are managed by the store you bought from — iPhone: Settings → Apple ID → Subscriptions; Android: Google Play → Payments & subscriptions. "Restore purchases" on the paywall re-links an existing subscription.
Helpful to include
- The game and platform you scanned
- What you expected vs. what happened
- Your phone model and iOS / Android version